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Frequently Asked Questions

Where is My Item located, and what are your operating hours?

Our showroom is located in Maharagama, Sri Lanka. We are open Monday through Saturday to assist you with in-store purchases, technical advice, and hardware inspections.

Yes. Every pre-owned device undergoes rigorous multi-point diagnostics, including component testing, thermal performance evaluation, and stress testing before being made available for sale.

We stock a complete range of brand-new and certified pre-owned systems from top manufacturers, including HP, Dell, Lenovo, ASUS, Acer, and MSI.

Yes, we are officially recognized on MSI’s Global Where to Buy Directory as an authorized dealer for genuine MSI hardware and laptops in the Maharagama area.

We import brand-new and pre-owned systems directly from verified international suppliers across Australia, Japan, Singapore, Dubai, and Canada to ensure genuine quality without middleman markups.

Yes. We provide flexible short-term and long-term rental solutions for corporate projects, temporary office setups, and events. Contact our team for customized rental packages.

Absolutely. We regularly supply tailored IT infrastructure, workstation setups, and bulk hardware to leading corporate organizations across Sri Lanka.

Yes. All brand-new items come with official manufacturer warranties, while our certified pre-owned items include dedicated vendor warranty coverage and local technical support.

Yes. We offer in-house diagnostic and technical repair services, including board-level fixes, hardware upgrades, thermal repasting, and general maintenance for PCs and laptops.

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